Lean Process Improvement

Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? Lean process improvement tools offer simple fixes that will change your thinking, improve your operations, and deliver quick solutions. Lean can be especially relevant if you're coming out of the recession with fewer resources and need to deliver more with less.

What You Will Benefit

When you complete this course, you should be able to:

• Focus your actions on customer requirements 

• Differentiate between value and non-value-adding activities 
• Measure and analyze the efficiency of an existing process 
• Improve the efficiency of a broken, cumbersome process 
• Re-measure the efficiency of an improved process 
• Customize a LEAN tool you can utilize right away 
• Deliver better results faster with fewer resources

Learning Modules

• Understanding LEAN methodology concepts 

• Finding and assessing the bottlenecks that make your internal processes costly and cumbersome 

• Mapping the customer value stream 

• Identifying LEAN metrics 

• Discerning the connection between LEAN and Six Sigma 

• Grasping the 7 types of waste 

• Understanding the 5 key LEAN methods used for process improvement : 5S, Poka, Yoke, Kanban, and Kaizen 

• Implementing LEAN tools to decrease process waste 

• Recognizing the elements of continuous improvement

​Training Approach

Your training experience with HOM includes:

• Pre- program assessments to clarify your development needs

• In class highly engaging experiential leaning activities
• Post –program ongoing support through application tool kits and  phone call coaching sessions

​​​ Who Should Attend?

Senior and midlevel managers who are tasked with cutting costs and increasing revenue and economic value in a team, department, or division.

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