Total Quality Management

  • Course Duration5 Days
  • Course Start  
  • Course Fee4900 EGP
  • Certificate Yes

Total Quality Management

Total Quality Management (TQM) is a systematic approach to quality improvement that carries product and service specifications up to required customer performancelevel . TQM then aims to produce these specifications with trying to achieve near zero defects. This course will ensure that the traineewill not only understand the TQM concepts , principles , Models , awards , techniques , tools & standard but will also be able to implement TQM and start to deploy Quality Culture

How You Will Benefit

  • Higher Quality Products , Processes & Systems

  • Better Reviews from The Customers

  • Better Production & Productivity from Employees

  • Reduced Cost of Poor Quality

  • Enhanced Employee Moral , Pride & Loyalty 

What You Will Cover

  • Key definitions &concepts  of TQM , focusing on a customer-centered approach 

  • key characteristics for management’s role and responsibility for TQM in organizations and  functional areas.

  • BNQP :Baldrige National Quality Program

  • Basic Breakthrough DMAIC Six Sigma Methodology

  • Quality System Standards : Extended ISO 9000 Family

  • Implementation :Case Studies , Videos , Discussions &Seven Quality Tools Workshop

Training Approach

Up-to-date , top notch  : Concepts , Standards & Applications with Accelerated Learning Techniques.

Who Should Attend

Professionals and Support staff working in  :Quality Management ( Q.C. , Q.A. , Q. Inspection ) , Production Management , Supply Chain Management , Logistics , Purchasing , Supplier Development , Performance Management Systems , Process Management and Human Resources Management

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