Communicating with Confidence

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help you understand the impact your communication skills have on other people, and how improving these skills can make it easier for you to get along in the workplace. 

What You Will Benefit

• Identifying common communication problems that may be holding you back

• Developing skills in asking questions that give you information you need

• Learning what your non-verbal messages are telling others

• Developing skills in listening actively and empathetically to others

• Enhancing your ability to handle difficult situations

• Deal with situations assertively

What You Will Learn

• Asessing your Communication Skills

• Use Self-Talk to Increase Your Confidence and Self-Esteem

• Describe How the 3Vs of Communication (Verbal, Visual, Vocal) Impact Understanding

• Develop Opening That Builds Rapport

• Use Can-Do Language to Enhance Others’ Willingness to Collaborate

• Actively Listen and Absorb What Others Are Saying

• Use Paraphrasing, Summarizing to Demonstrate Understanding

• Empathize to Deal with Difficult People 

• Use the Appropriate Types of Questions to Move a Discussion Forward

• Recognize, Acknowledge, and Respond to Nonverbal Cues

• Take a Look at the Different Commuincation Styles and How to Accomodate Them

• Apply Message Framing Strategies to Create an Open and Responsive Communication

​Training Approach

Your training experience with HOM includes:

• Pre- program assessments to clarify your development needs

• In class highly engaging experiential leaning activities

• Post –program ongoing support through application tool kits and  phone call coaching sessions

​Who Should Attend?

​ All junior business professionals at any early point in their careers who need to develop and improve their fundamental communication capabilities and confidence.

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